The hotel has fantastically friendly employees, especially the waiter in the restaurant. The food is nice for all meals. It has a particularly good location, close to Richards Bay, the golf course, the beach, and places to eat.

A nice size room with rose petal and a view of the car park and the extra bed for a real good stay for business trip. Ideal, stunning location just next door to good areas to visit as well as the ocean. Also, in a very peaceful area in Meerensee Richardsbay.

Beautiful building and rooms with a king size bed. Great facilities there.

The rooms with a king size bed. Favourable and perfect spot very close to Inkwazi mall, pelican island, the Harbour and the beach as well as a night club next door. Friendly service with excellent cooking.

I have visited Richards Bay several times since 1998 and always stayed at the Protea Hotel The Richards. Friendly and comfortable hotel. Good location. Very good restaurant and nice sport bar. Friendly staff and excellent service!

Just the general environment and the quiteness>

The rooms are all tiled and somehow its uncomfortable in a cold weather> alternatively they can have half of the rooms with carpet. The beds if they can improve them from double beds to at least queen size> or have two double beds within rooms>single beds are out of fashion in hotels.

The staff here are super friendly, especially the waiter in the restaurant, and the location is just perfect - couldn't ask for better! They serve up an excellent and awesome breakfast 🌟.

Locate within 2 min drive to the beach

I don't like the hotel is bit old, room is bit small too, so as the double bed.

The Hotel stuff is not professional. Breakfast and dinner are poor , sometimes we had the meal from the previous day . Dirty pool.

The place has been beautifully renovated and has a really calming vibe. the staff, especially the waiter at the restaurant, are super patient and attentive 🌟.

The hospitality of the Hotel stuff, the food was nice The hotel at large it excellent and very much relaxing I love almost everthing about the hotel

Layout of hotel was appealing.

The service was terrible. The front desk clerk attempted to double charge me for my room, even though I had prepaid. Her explanation was uncipherable, and she did not make the slightest attempt to apologize. The breakfast buffet was mediocre at best, and extremely overpriced.

This venue has friendly staff, a great location for our event, spacious rooms, and beautiful interior design.

The outside setting. Cleaniss

The Hotel is advertised as a 4* but unfortunately this is definetly not the case. The rooms are definetly sub standard and in no way can this hotel qualify as a four star. I have stayed in better 2 and 3 star hotels.

Rooms were very clean.food was very good.

Did not have a bigger bed after asking for one.sleeper couch keeped falling apart,room was a bit small for the three of us.Service was slow,and was hard to find someone to help you at the bar and pool area,normally had to ask at the reception for someone to help.flys in the dinning room.