Premier Hotel The Richards - Richards Bay-28.79041, 32.09285
ex. Protea Hotel The Richards
The 4-star Premier Hotel The Richards is situated in the heart of Richards Bay. Featuring classical architecture, the property was remodeled in 2012.
Richards Bay Golf Driving Range is located 1500 meters from the hotel. 10 minutes' walk from Richards Bay city center.
This welcoming hotel boasts close proximity to nature reserves and palm trees.
It will take a 15-minute drive to get to Richards Bay airport.
Rooms of Premier Hotel The Richards are appointed with individual climate control, an in-room safe, a minibar, TV and a refrigerator. The rooms offer a shower, a hairdryer and complimentary toiletries supplied in the bathrooms.
Eat & Drink
There is a restaurant for guests to enjoy their meal. The modern restaurant serves fine international dishes. Ladies bar is available on site.
The on-site conveniences include free private parking, free self-parking and a safe deposit box.
A sun deck, an outdoor swimming pool and a golf course are offered for the use of guests.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2012. Number of rooms: 135.
On-site car park
24-hour room service
Poolside snack bar
Paid airport shuttle
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Wind surfing
- Golf course
- Paid airport shuttle
- 24-hour room service
- Dry cleaning
- Wake up service
- Newspaper service
- Continental breakfast
- Restaurant buffet
- Poolside snack bar
- Packed lunches
- Special diet menus
- Free breakfast
- Business centre
- Meeting/ Banquet facilities
- Babysitting/Child services
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Air conditioning
- Individual heating
- VIP room facilities
- In-room safe
- Living room
- In-room desk
- Ironing facilities
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 Double bed1 Double bed, 1 Single bed
In the Room
240 sq. feet
1 Single bed1 Single bed, 1 Double bed
In the Room
1 Single bed
1 Double bed or 1 Queen-size bed
1 Single bed
Located next to the beach.
The hotel is rated 4 star and you would expect at least 4 star treatment, instead way below was experienced. We were allocated standard rooms instead of what we booked for and we had to explain our booking and demanded that we are granted what we booked for. It took a long time before we could get correct rooms. Service levels are very low. The confirmation received was that the buffet costs R135 per person but when we got there we were charged R165 per person. The staff at the dinning hall were not friendly at all probably because we arrived an hour before closure. The guy who just looked at us, I assume he was the manager on duty didnt even greet us or check if we are ok, he just didn't notice us inspite of the fact that we were the only ones there. Protea Richards Bay must seriously looked into its staff competences.
I have visited Richards Bay several times since 1998 and always stayed at the Protea Hotel The Richards. Friendly and comfortable hotel. Good location. Very good restaurant and nice sport bar. Friendly staff and excellent service!
Just the general environment and the quiteness>
The rooms are all tiled and somehow its uncomfortable in a cold weather> alternatively they can have half of the rooms with carpet. The beds if they can improve them from double beds to at least queen size> or have two double beds within rooms>single beds are out of fashion in hotels.
Locate within 2 min drive to the beach
I don't like the hotel is bit old, room is bit small too, so as the double bed.
The Hotel stuff is not professional. Breakfast and dinner are poor , sometimes we had the meal from the previous day . Dirty pool.
The hospitality of the Hotel stuff, the food was nice The hotel at large it excellent and very much relaxing I love almost everthing about the hotel
Staff at the front desk were horrible with service deliveries. Front desk has only one person running the show, and sometimes doesn't know how to serve the client/s needs.
Layout of hotel was appealing.
The service was terrible. The front desk clerk attempted to double charge me for my room, even though I had prepaid. Her explanation was uncipherable, and she did not make the slightest attempt to apologize. The breakfast buffet was mediocre at best, and extremely overpriced.
Price is way out to expensive. R1300+r300 = r1600.00 For an below average small room. Never paid more than r695.00 Per room including breakfast, at kruger park Protea . Best Location
Rooms were very clean.food was very good.
Did not have a bigger bed after asking for one.sleeper couch keeped falling apart,room was a bit small for the three of us.Service was slow,and was hard to find someone to help you at the bar and pool area,normally had to ask at the reception for someone to help.flys in the dinning room.
The outside setting. Cleaniss
The Hotel is advertised as a 4* but unfortunately this is definetly not the case. The rooms are definetly sub standard and in no way can this hotel qualify as a four star. I have stayed in better 2 and 3 star hotels.
The housekeeping was not up to std
Servicenivån och viljan från personalen att tillgodose önskemål.